Privacy Policy
Effective date: September 8, 2026
Red Roofing LLC takes the security and privacy of your personal information seriously. We will not trade, sell, or rent your personally identifiable information. This Privacy Policy applies to redroofingllc.com and explains what information we collect, why we collect it, how we use and share it, and the choices you have.
By using our website, you acknowledge this Privacy Policy. Website use or providing a phone number does not by itself constitute consent to receive text messages. If you have questions, contact us at [email protected] | (812) 701-6683.
What Information About Me Is Collected and Stored?
We request the information needed to provide the services you ask for. The information we collect depends on how you use our website and services.
Personal Information
We collect information you submit through our forms or provide when contacting us, including your name, email address, telephone number, property address, service needs, project details, and communication preferences. We may also retain estimates, appointment details, project communications, and records of your consent. We use this information to respond to inquiries, prepare estimates, schedule and provide roofing services, and supply customer support.
Technical Information
When you interact with our website, we may collect your IP address, browser information, referring website, and information about traffic patterns and site usage. We use this information to maintain, protect, and improve the website and user experience.
Use of Cookies
Our website may use cookies, which are small files stored by your browser, to support website functionality and understand usage. You can control or disable cookies through your browser settings, although some features may not work as intended. We do not install spyware on your computer.
Email Communications
If you subscribe to promotional emails, we use your email address and preferences to send those communications. You may unsubscribe at any time by following the unsubscribe instructions in a promotional email or contacting us. Opting out of promotional email does not prevent necessary responses to your service requests.
Information From Children
Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, contact us so we can address it.
How We Use and Share Your Information
We use information to provide roofing services, respond to inquiries, coordinate appointments and projects, offer customer support, maintain business records, and improve and secure our website. We may share information with service providers who help operate our business, such as customer support and communications platforms, only as needed to provide services to us. We may disclose information when required by law or to protect legal rights and safety. We do not sell or rent personal information.
SMS Disclosure
If you opt in to receive SMS/MMS from Red Roofing LLC, we may send messages related to appointment scheduling and updates, estimates and project communications, customer support, and service notifications. Promotional or marketing messages are sent only if you separately opt in.
No mobile information will be shared with third parties/affiliates for marketing or promotional purposes.
We may share information with service providers (“subcontractors”) who help us operate our business, such as customer support and communications platforms, but they may only use your information to provide services to us.
Text messaging originator opt-in data and consent will not be shared with any third parties.
SMS consent is optional and is not a condition of purchase. Our forms provide separate unchecked choices for service-related and marketing texts. Message frequency varies. Message & data rates may apply. Reply STOP to opt out at any time. Reply HELP for help. You may also contact [email protected] | (812) 701-6683. See our Terms of Service for mobile messaging terms.
Security and Retention
We use reasonable administrative, technical, and organizational safeguards to protect personal information. No method of transmission or storage is completely secure. We retain information only as needed to provide services, maintain business and consent records, comply with legal obligations, and resolve disputes, then delete or de-identify it as appropriate.
Opt-Out and Correction Procedures
You may request access to, correction of, or deletion of your information by contacting us. Requests may be subject to identity verification and applicable recordkeeping requirements. You can opt out of promotional emails using their unsubscribe instructions and opt out of text messages by replying STOP. You may choose not to receive promotional communications without affecting your ability to request services.
Changes to This Policy
We may update this Privacy Policy as our website and services change. Updates will be posted here with a revised effective date. Please review this page periodically.
Questions and Contact
Red Roofing LLC
128 N Madison Ave, Hanover, IN 47243
[email protected] | (812) 701-6683